Recruit more staff or use RPA?

With increasing workloads from GDPR and whatever BREXIT brings, many teams are being asked to achieve more work. What are the choices?

Recruiting more staff has often been the answer. It certainly can motivate a team if great people with just the right skills and knowledge can be found quickly. Of course, that assumes that there is office space, etc. for them. The general position is that it takes considerable time and effort to recruit people, provide them the training and knowledge about how the team work before they become productive.

RPA, Robotic Process Automation, offers an alternative.

The deployment and training of a software robot can take a few weeks. It will only be able to do “Repetitive” tasks that it is trained to do, but these are often the tasks team members don’t like performing, so handing them to a robot is normally welcome. The use of RPA can change the dynamics of a team, as each member can focus on the important activities, with the software robot undertaking the detail on the computer systems.

Unlike an additional team member, a software robot can be left to work overnight and at weekends. By getting basic tasks completed out of hours, team members can arrive each day with the material produced by the robot being ready for them which could be reports on activity from the previous day to the latest information extracted from web sites overnight.

RPA software robots deliver productivity.

Which solution is right for your team?