You have investigated and done some Google research. RPA sounds good, it seems like it could be used in your business but you have questions, such as:
- How long to implement RPA?
- How long does it take to automate a process?
Of course it depends on the process being automated is the generic answer, but that does not help when you are first starting to consider RPA.
RPA, or Robotic Process Automation to use the full term, is about using software robots to simulate human activity on computer systems and hence free staff time from repetitive routine activity so that their skills can be more effectively deployed on other tasks.
Lets consider the effort required and the approach for the implementation.