Gartner the leading independent computer industry analysts have place “Hyperautomation” as the number one trend for 2020 in their report “Top 10 strategic technology trends for 2020”.
What is Hyperautomation?
Hyperautomation brings together several components of process automation, integrating tools and technologies that amplify the ability to automate work.
It starts with robotic process automation (RPA) at its core, and expands automation capability with artificial intelligence (AI), process mining, analytics, and other advanced tools.
The idea is to automate more and more knowledge work, and engage everyone in an organization to be part of the transformation. This achieves depth and breath of the automation activity across an organisation. It is more than the term "Intelligent Automation" as that can be applied to a single instance, Hyperautomation is for the collective implementation of many instances of automation.