What is the difference between Chatbots and RPA?

There are many definitions of these exciting areas of technology and both suffer from “Hype”.

In my view they are different but there is a small degree of overlap and they could be used together.

Many organisations have Microsoft Access systems performing important parts of business processes.

This article considers how GDPR will impact Document Management usage in business today.

When considering the five key benefits that can be obtained from using a document management system it is useful to start by remembering what the software solution is trying to do.

Digital Transaction Management is about more than just documents but documents are at the core of every business interaction.