As an IT Director, CIO, IT Manager, you are likely to be considering “Automation” to improve the business. The questions are how to achieve the automation and what is involved?
It seems like with so many articles in the media referencing Artificial Intelligence (AI), to the extent that every Board director is at least aware of the term, taking on AI must be easy. That is a myth, using AI is not easy if it is “Real” AI and not something exploiting the AI hype which might be easy.
As organisations are already operating business processes, automation is about delivering improvements as it is a core assumption that the business processes are required and integral to the business.
The activities will be generating quantities of data that is passed through the computer systems. With this data as an asset, it is possible to deploy AI to analyse the data and potentially discover something useful.