Easter is a common time for staff to take holiday. With schools closed, many families plan to take holiday. For business the peak in holiday requests can pose a challenge. Generally, business trading cannot stop, so the staff that are working have to cover for their colleagues’ holiday. Of course, non-urgent activity will be delayed until after the Easter break but many tasks still need to be completed to keep the business running smoothly.

What is the difference between Chatbots and RPA?

There are many definitions of these exciting areas of technology and both suffer from “Hype”.

In my view they are different but there is a small degree of overlap and they could be used together.

Many organisations have Microsoft Access systems performing important parts of business processes.

This article considers how GDPR will impact Document Management usage in business today.

When considering the five key benefits that can be obtained from using a document management system it is useful to start by remembering what the software solution is trying to do.