Ether Solutions Ether Solutions

Main Menu

  • Home
  • Services
    • Robotic Process Automation
    • RPA - Software Robots
    • Document Management
    • Cloud Implementation
    • eSignatures
    • WebCenter Consultancy
    • Kofax Consultancy
    • Contract Developers
    • Portal Implementation
    • Support Service
    • Document Solutions
    • Scanning Documents
  • RPA
    • Why RPA?
    • What is RPA?
    • Benefits of RPA explained
    • RPA Getting Started explained
    • RPA Process Checklist
    • Examples where RPA can be used
    • RPA Jargon
    • RPA Examples Demo Video
  • UiPath
    • UiPath - RPA solution
    • Pick Your RPA Benefits
    • RPA Getting Started
    • Where can RPA be used?
    • RPA FAQ
  • Cloud
    • Oracle Cloud PaaS
    • Oracle Content Cloud
    • Oracle Document Cloud
    • Signing Documents
    • Oracle Database Cloud
    • Oracle Process Cloud
    • Oracle Sites Cloud
    • Oracle Mobile Cloud
    • Oracle Integration Cloud
    • Oracle Cloud Dev Test
  • Oracle
    • WebCenter Portal
    • WebCenter Content
    • WebCenter Document Capture
    • Oracle BPM
    • Oracle SOA
    • Oracle Licences
    • Database Appliance
  • Kofax
    • Kofax Capture
    • KTM
    • VRS
    • Kofax Express
    • Kofax Licences
    • Kofax Support
  • About Us
    • UiPath Partner
    • Oracle Partner
    • Kofax Partner
    • HelloSign Partner
    • Company Listings
    • Company Profile
    • Ether Ethos
    • Careers With Ether
    • Applying For Positions
    • Case Studies
    • Presentations
  • Blog
  • Contact Us
  • Home
  • Services
    • Robotic Process Automation
    • RPA - Software Robots
    • Document Management
    • Cloud Implementation
    • eSignatures
    • WebCenter Consultancy
    • Kofax Consultancy
    • Contract Developers
    • Portal Implementation
    • Support Service
    • Document Solutions
    • Scanning Documents
  • RPA
    • Why RPA?
    • What is RPA?
    • Benefits of RPA explained
    • RPA Getting Started explained
    • RPA Process Checklist
    • Examples where RPA can be used
    • RPA Jargon
    • RPA Examples Demo Video
  • UiPath
    • UiPath - RPA solution
    • Pick Your RPA Benefits
    • RPA Getting Started
    • Where can RPA be used?
    • RPA FAQ
  • Cloud
    • Oracle Cloud PaaS
    • Oracle Content Cloud
    • Oracle Document Cloud
    • Signing Documents
    • Oracle Database Cloud
    • Oracle Process Cloud
    • Oracle Sites Cloud
    • Oracle Mobile Cloud
    • Oracle Integration Cloud
    • Oracle Cloud Dev Test
  • Oracle
    • WebCenter Portal
    • WebCenter Content
    • WebCenter Document Capture
    • Oracle BPM
    • Oracle SOA
    • Oracle Licences
    • Database Appliance
  • Kofax
    • Kofax Capture
    • KTM
    • VRS
    • Kofax Express
    • Kofax Licences
    • Kofax Support
  • About Us
    • UiPath Partner
    • Oracle Partner
    • Kofax Partner
    • HelloSign Partner
    • Company Listings
    • Company Profile
    • Ether Ethos
    • Careers With Ether
    • Applying For Positions
    • Case Studies
    • Presentations
  • Blog
  • Contact Us

    Our Location

    Midshires House, Midshires Business Park, Smeaton Close
    Aylesbury
    Buckinghamshire HP19 8HL
    United Kingdom

    Zoomed Location Map For Ether Solutions Offices

    Head Office

    E-mail

    sales@ether-solutions.co.uk

    Telephone
    0845 643 4410
     
    Website
    www.ether-solutions.co.uk

    Support Office

    E-mail

    support@ether-solutions.co.uk

    Telephone
    0845 643 4410
     
    Aylesbury
    01296 752 742
     

     

    Office Hours

    Monday-Friday: 9am to 5.30pm

Support Service

Support Service delivered by Ether Solutions

Ether Solutions understands the importance of ensuring that your business critical systems interruptions are minimised. Ether Solutions provide a comprehensive support service with options for telephone support, remote connection and regular scheduled on-site visits.

The Support Service is complimentary to the software service delivered by the software vendor (e.g. UiPath, Oracle, Kofax, HelloSign). Ether Solutions service focuses on the configuration as it is deployed for your business and optionally covers any custom / bespoke code which has been deployed in the solution.


Ether Solutions support service standard hours are between 09:00 and 17:00 Monday to Friday, however we are flexible and happy to discuss any bespoke support requirements.

The knowledge and experience gained from taking on support for clients with systems established by other suppliers enables our staff as a first priority to ensure the system is fully audited, documented and (where appropriate) replicated using virtual technology.

Where previous suppliers have not provided detailed documentation, this can be a reassuring activity and enhances the ability for the support service to deliver reasonable resolution times.

Ether Solutions provide a support service option for a "Pro-active" approach, so that current knowledge of the applications is maintained and hence available to provide timely response to any incident.

Should you wish to discuss Support Services from Ether Solutions please contact us.


Support Desk

Ether Solutions operate a dedicated support desk from its offices in Aylesbury. All support incidents are logged through a ticketing system and assigned to the support team who are able to draw on the knowledge from Ether Solutions  consultants and their experience of undertaking activities at client sites.

Although the support staff have great technical knowledge, the partnerships with the software vendors (i.e. UiPath, Oracle, Kofax and HelloSign) provide access to further information so that incidents can be effectively resolved in a reasonable manner. Please contact us if you wish to use Ether Solutions supports service

 

Get In Touch

Services

  • Robotic Process Automation
  • RPA - Software Robots
  • Document Management
  • Cloud Implementation
  • eSignatures
  • WebCenter Consultancy
  • Kofax Consultancy
  • Contract Developers
  • Portal Implementation
  • Support Service
  • Document Solutions
  • Scanning Documents

Services

  • Robotic Process Automation
  • RPA - Software Robots
  • WebCenter Consultancy
  • Portal Implementation
  • Contract Developers
  • Cloud Implementation
  • Kofax Consultancy
  • Support Service
  • Esignatures
  • Document Management
  • Scanning Documents

 

 

UiPath

  • RPA Getting Started
  • Pick Your RPA Benefits
  • RPA FAQ
  • UiPath RPA Solution

Oracle

  • WebCenter Portal
  • WebCenter Content
  • WebCenter Document Capture
  • Oracle BPM
  • Oracle SOA
  • Oracle Licences
  • Oracle Database Appliance

Cloud

  • Oracle Content Cloud
  • Oracle Document Cloud
  • Signing Document Cloud
  • Oracle Process Cloud
  • Oracle Sites Cloud
  • Oracle Mobile Cloud
  • Oracle Integration Cloud
  • Oracle Database Cloud

 

Ether

  • Company Profile
  • Ether Ethos
  • Applying For Positions
  • Case Studies
  • Presentations
  • Careers With Ether
  • Oracle Partner
  • Kofax Partner
  • HelloSign Partner
  • UiPath Partner
  • Contact Us
Copyright © 2019 Ether Solutions. All Rights Reserved. Tel: 0845 643 4410 Legal : Privacy Policy | Terms And Conditions