BPA - Business Process Automation

Business Process Automation (BPA) enables tasks to be completed with requiring manual work by staff.

The aim when implementing BPA is to achieve a level of “Straight Through Processing (STP)” for routine work. People are used to handle any errors or un-certainties that arise in the automated workflows.

By adopting an 80:20 approach, BPA can effectively deliver the benefits for the standard work and people can focus their efforts on dealing with the unusual, the un-expected and the complex.

Process Automation

BPA is often referenced as just Process Automation as the business context is taken for granted.

Within a business process exist in all shapes and sizes.

A process might contain a sequential linear set of tasks, or might contain many branches to alternative combinations of tasks, or collections of tasks that can be executed in parallel.

Process Definition

The actions of Process mapping and Process Documentation can be useful for any established business that does already have such material. Experienced consultants can facilitate input from groups of staff involved with performing and managing the activities covered by a process.

The act of communication on the details and objectives of a process is often educational for all involved.

Various stand alone software tools can be used to capture the process workflows described during the activities.

Ether Solutions reference is to capture the details directly into Process Automation software.

It does not mean that every process which is captured has to be automated, but it gives consistency of definitions and the same starting point for process or sub-process that is suitable for automation.