Robotic Process Automation - Ideal for Document Management?
We have all heard that the Robots are coming, most of the examples given for using Robots are automating tasks that copy / verify data between IT applications.
Ether Solutions thinks there could be another use of Robots and that is to get to the things which we all have on our “To Do” list and never quite get around to completing.
The particular scenario in the Document Management world, is that most people create and amend documents as part of their day to day business, but how many of those documents are “perfectly” filed and “tagged” with metadata for subsequent discovery? There is a tendency to do what worked before and think about putting an entry on the “To do” list to look at it again when there is time.
Most people get frustrated by searching for documents that they know / believe should exist but do not immediately appear when browsing in the expected folders or in the first page of search results. This frustration can lead to extensive effort to discover the document or in the worst case scenario, information is re-assembled to create an alternative document.