Oracle e-Business is extensively used and can provide a massive range of business functions for CRM, Service Management, Finance, HCM, Procurement, Supply Chain Logistics.
Many people spend their working day on a single part of the e-Business systems that are core to the operation of a company. Robotic Process Automation (RPA) opens up many new possibilities as the software robots interact with the GUI just like a person.
RPA software robots are able to Login, read and write to application screens, read and write to files, compare values, read and write emails, generate a log of all activity and much more.
Oracle e-Business systems contain lots of data with people being used to enter information as well as manually extract data. By deploying RPA software robots to undertake the repetitive activity, it can free up time for people to make effective use of the data in the applications and focus on issues with the exceptions that require human thinking.
The good thing with RPA software robots is that by working with the GUI and keyboard, they simulate human activity. This can be applied which ever version of e-Business is being used, whether it has been “Customised” or not.
With RPA software robots being able to work 24 x 7 they can achieve a lot of work.
Looking through a detailed list of Oracle functions:
- Oracle order Management
- Oracle Service
- Field service
- Spares Management
- Credit to Cash
- Procure to Pay
- Lease Management
- Expenses Management
- Financial Reporting
- Workforce Management
- Talent Management
- iSupplier Portal
- Order Fulfilment
- Warehouse Management
- Transport Management
- Etc, etc.
It is clear that there are lots of areas where RPA software robots could be deployed. I expect the biggest question is where to start?
As much as Oracle would like companies to only use e-Business, the reality is that often other applications are deployed that need to share data with e-Business. The result is usually the creation of interface code and manual activity being used to deal with exceptions, resolve alignment, etc. As RPA software robots can work with any application, they offer an alternative approach by being capable of looking at multiple applications and resolving any inconsistencies.