Developments in technology means that data, content and documents can now be captured and acted upon much sooner in their lifecycle eliminating the chance of losing information and improving business processes.
In the past scanning was seen as part of an archiving process to prevent the need to store endless paper, over the years it has steadily moved further forward in the business workflow to the point where capture at "point of origin" is now a reality.
Almost everyone now has a smart phone and that can now become a capture device meaning mobile workers can now initiate business processes immediately. An example of this is a financial advisor at someone's home, once the Client has completed the relevant forms they could be captured via a smart phone, processed, validated and a business process initiated back at "Head Office".
Link to Kofax White Paper (pdf file).
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