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e-statements
Most organisations provide statements to their customers on a regular basis. The processes which produce these statements can often be complex. There are cost savings to be gained by allowing customers to view their information through the web. The benefits include
- No postage costs
- Information does not get lost in the mail
- Customers can access at any time
By using Kofax software the print file that is used to produce the statements, can be scanned and used to create web pages. This rapidly allows the organisations to implement e-statements providing they have the infrastructure and processes to handle individual customer logins in place.
By processing the print file, new processes to produce the statement information are not required, this ensures consistency with the printed material.
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