There can be many different reasons for starting to think about Content Management but they are all driven by problems or challenges for the existing business operation.
The reasons are not technical but business driven and if not addressed will place a cost or constraint on the operational activity of the business.
Here are some of the reasons that have been expressed to us and we believe they are representative:
| "I want everybody
in the department to contribute"
|
"I need to reduce
the costs of the Web site"
|
|   |
| "Parts of the web
site should be updated by staff in USA, part by those in Europe and some
by the team in Japan" |
|   |
| "Changing information
on the web site should be Marketing's job and should not involve IT staff!"
|
"Our Intranet is not
used - it needs updating"
|
|   |
| "Our web site and
our Intranet need to link to existing applications" |
|   |
| "We need to collaborate
with people outside of the organisation" |
"I want to implement
an Extranet for our Customers"
|
|   |
| "All changes to the
site must be reviewed, the business managers are responsible !" |