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The benefits of introducing Content Management to Telecom companies.
Productivity and Quality
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Marketing the products to consumers places a large demand on
companies to carefully manage the information flows to distinct channels. The balance in providing the
right information at the right time to the right channel is difficult to achieve. Effective use of Extranets and
web sites enables this information to be segmented. To achieve this outcome in a cost effective way requires the
use of Content Management solutions so that information can be shared, reused and released at the appropriate time.
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Employees and partner staff distributed across locations require an easy means to share information and interact
with corporate services, an information portal allows this to be achieved.
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Most Telecom involves a multitude of suppliers. To achieve effective
communication with these organisations, project specific web-sites and extranets are likely to be required. Content Management software
enables the correct information to be shared with the correct people without employing an army of administrators. Successful companies
need more than a ERP linkage, there needs to be a collaborative exchange of ideas to drive up quality and
provide innovation. |
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