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The benefits of introducing Content Management to Finance / Insurance companies.
Productivity and Quality
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Marketing the services, expertise and track record on web sites is an important activity
for businesses that are looking to achieve a Trusted name, when they are a Services organisation.
No prospect can tounch, feel or smell the service, so even in this competitive market, decisions are on
perceived image of the organisation and its reputation. Delivering an information rich web site is often critical to building the trust
with propsective customers. With large quanties of information to manage, a Content Management system is essential.
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Each project undertaken will need to draw on the existing knowledge resources of the company
and it will create lots of project specific documentation. These documents will need to be tracked for the duration of the
project and not lost when the main team on the project is re-assigned to other projects. A content management system can ensure
that the documentation is all retained and available as a knowledge base for subsequent activities such an enahancement project or a warranty claim.
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Employees distributed across locations require an easy means to share information and interact
with corporate services, an employee portal allows this to be achieved.
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